Greater Rewards FAQ
- New Greater Rewards Member Bonus Offer
- Do Promotional Reward Certificates expire?
- How do I cancel my membership?
- How can I use Promotional Reward Certificates?
- Do my points expire?
- Can my family or friends use my Promotional Reward Certificates?
- Can my family or friends use my membership so I'll earn extra points on their purchases?
- Can I sign in to My Account with my email address instead of my member ID on Columbia.com?
- Can I redeem my Promotional Reward Certificates at other retailers that sell Columbia Sportswear product?
- Can I receive my Promotional Reward Certificates by mail?
- Will my membership information be shared with other companies?
- Why do you need my email address?
- Who can join the Greater Rewards program?
- Where can I get help with something that is not addressed in the FAQs?
- Where can I find my member ID?
- When can I begin to earn points?
- What is my account password?
- What if I forgot to identify myself as a member when I made a purchase at a Columbia Sportswear Retail or Outlet Store?
- What if I forget my password?
- What happens to my points when I make a return?
- What do I do if I think there is an error in my points?
- What do I do if I lose my Promotional Reward Certificates?
- What are "pending" points?
- What are posted points?
- If I accumulate more than 1000 points, how are rewards issued?
- How many points are required to earn a Promotional Reward Certificate?
- How do I keep track of my points?
- How do I earn points for my purchases?
- How do I change my contact information?