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  1. Columbia Support
  2. Orders

Orders

Apple Pay

  • How do I use Apple Pay with my order?
  • My shipping address is incorrect when using Apple Pay
  • Can I use my Rewards with Apple Pay?

Shipping Information

  • Holiday Shopping Information
  • What are your US shipping time frames and prices?
  • Will my order arrive in time for the Holidays?
  • Order Confirmation Emails
  • Can I change or modify my order once it's been placed?
  • Where do we ship?
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Pricing & Promotions

  • I spent $100, when will I get my $20 coupon?
  • Why was I charged sales tax?
  • Does Columbia price match when sale prices change?

Gift Cards

  • How do I use a gift card if it shows invalid or a zero balance but hasn't been used?
  • How do I find my Gift Card Number and Pin?
  • How do I use my gift card or virtual merchandise credit online?
  • Columbia Sportswear Gift Cards

CUSTOMER SERVICE

Phone: (800) 622-6953
Chat: Visit Our Website and click the chat icon in the bottom right.
M-F 5:00am - 9:00pm PST
Sat - Sun 6:00am - 7:00pm PST
Closed 11/26, 12/25, 1/1

WARRANTY SUPPORT

Phone: (800) 622-6953 - Option 3
MON- FRI 8:00 AM to 5:00 PM (PT)