Orders

Pricing & Promotions

• I spent $100, when will I get my $20 coupon?
• How do I apply my promo code to my order?
• Does Columbia offer price reductions when sale prices change?
• Why was I charged sales tax?
• Do you offer military discounts?

Order & Shipping Information

• What are your US shipping time frames and prices?
• Holiday Shopping Information
• How can I check the status of my order?
• Order Confirmation Emails
• Why does my credit card/debit card show two charges?
• Can I cancel or change my order once it's been placed?

See all 12 articles

Gift Cards

• Columbia Sportswear Gift Cards FAQ
• How do I find my Gift Card Number and Pin?
• How do I use my gift card or virtual merchandise credit online?
• How do I use a gift card if it shows invalid or a zero balance but hasn't been used?
• Gift Card Terms & Conditions

3rd Party Payment Platforms

• Klarna Frequently Asked Question
• How do I use Apple Pay with my order?
• Can I use my Rewards with Apple Pay?
• My shipping address is incorrect when using Apple Pay