What happens to my Greater Rewards when I make a return?

You may make a partial or complete return within 60 days of purchase (as stated in the Columbia Sportswear return policy). The Greater Rewards dollar amounts you earned for that purchase will be deducted from your account. If a Promotional Reward Certificate was used on the original purchase, you will receive a merchandise credit back for the value of the Promotional Reward Certificate originally used. If you return products with a dollar value greater than the amount  in your account, it will result in a negative dollar balance. Subsequent purchases will work your status back to a positive balance. Negative dollar amounts do not expire. At its sole discretion, Columbia reserves the right to deactivate accounts with ongoing negative balances.