What do I do if I think there is an error in my Greater Reward's dollar amount? Jess F. Updated July 31, 2021 23:42 Follow Contact our Customer Care team by chat or by phone and one of our specialists will be able to help you. Related articles What if I forgot to identify myself as a member when I made a purchase at a Columbia Sportswear Retail or Outlet Store? Greater Rewards Birthday Discount When can I begin to earn Greater Rewards? How do I earn Greater Rewards for my purchases? Can I change or modify my order once it's been placed? Comments 0 comments Article is closed for comments.