Store Return Policy

Holiday Return Extension

Orders placed between 10/19/22 and 12/1/2022 are eligible for return in-store until January 31st, 2023, or within 60 days from the purchase date, whichever is later. Returns must be received at our warehouse by January 31st. Click here to read more.

Please click on the link below to find the closest Columbia branded or Factory Outlet store to you. You will want to click Category and choose Branded and Factory Outlet.

https://www.columbia.com/stores

The locator uses the location on your phone or browser. If the location information is incorrect please enter your zip code in the location field in the upper left corner.

Returns for online orders are accepted within 60 days of purchase and must be in unworn, original condition with all tags attached. You will need the original invoice (or order confirmation email) and method of payment.

Please be advised that only Columbia Stores or Columbia Outlets will accept returns for items purchased on Columbia.com.

That being said the following order types are not accepted as an in-store return:

• Orders purchased with Paypal, Klarna, or Apple Pay
• Fans & Followers Orders
• Professional Purchase Orders
• Partner Purchase Orders

If you purchased with Paypal, Klarna, Apple Pay, or with an additional discount listed (Fans & Followers, Pro purchase, Partner), you will need to return your items to our distribution centers directly.