We appreciate your patience as we navigate this difficult time.
Our customer care team is here to help you; however, our wait times are longer than usual.
We strongly encourage you to use our FAQs for self-service.
Due to this, our turn-around time for warranty claims are estimated to be 6-8 weeks.
Customers are responsible for shipping products to our warehouse but you can use any mail carrier you would like. Please ensure you use a carrier that provides a tracking number since this will be used to confirm delivery.